Shipping Policy
Shipping Policy: At Key 2 My Heart (K2MH), we are committed to providing a reliable and smooth shipping experience for all our customers. This Shipping Policy outlines our processing times, shipping options, and delivery details to ensure a seamless experience for your orders
Processing Time
• All orders are processed within 1-2 business days (excluding weekends and holidays).
• You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Options and Rates
Domestic (United States)
1. Economy Shipping:
• Delivery Time: 5–8 business days
• Cost: $4.99
• Free for orders $25 and above.
2. Free Shipping:
• Delivery Time: 5–8 business days.
• Available for orders of $25 or more.
Shipping Carriers
We work with trusted shipping partners to ensure your orders arrive on time and in great condition. Tracking information will be provided once your package is shipped.
Delivery Timeframes
• Our suppliers typically ship products within 2–4 business days, with delivery estimates ranging between 5–8 business days depending on your location.
• While we strive to meet delivery estimates, occasional delays may occur due to unforeseen circumstances (e.g., weather, carrier delays).
Shipping Restrictions
• We currently only ship to addresses within the United States.
• At this time, we do not offer international shipping. Stay tuned as we expand our shipping options in the future!
Order Issues
• If your package is lost, damaged, or delayed, please contact us at [your email] within 15 days of your order’s expected delivery date. We will work to resolve the issue promptly.
Returns and Refunds
• We offer free returns within 15 days for eligible items. For details, please review our Return Policy.
Contact Us
If you have any questions about our shipping policy, feel free to reach out to us at essentialshotbuy@gmail.com. We’re happy to assist you!